Tour operators
Mid-tour, the phone stays in your pocket
Your guides are focused on guests. The caller gets a text back automatically, so the conversation is still there when the tour wraps.
Missed the call? Keep the conversation.
Missed Call Text-Backfor Tour Operators, Watersports Companies and Adventure Companies
ConversionAssist texts back every missed caller in about 10 seconds, on every plan, so tour operators keep the conversation going instead of losing a potential booking to the next search result.
- Included on Essentials and Pro
- Set up for you
- Live in 10 days
1Call goes unanswered
2Text back in about 10 seconds
3Your team or AI replies
What it does
Every missed call gets a text back.
When someone's ready to book, they often go with whoever gets back to them first. Missed Call Text-Back sends every missed caller a text from your business, so the call you couldn't take becomes a conversation your team or the AI chatbot can pick up.
About 10 seconds.
The text goes out automatically, day or night.
In your words.
Write your own message and set your business hours, so after-hours callers get a different text.
One inbox.
Replies land in the unified inbox with your calls, texts, chats and social messages.
A customer calls
No one can answerOn a tour, at the counter, after hours
Automatic text goes outFrom your business
or
Your team repliesDesktop or mobile app
AI chatbot answersUsing your FAQs
ILLUSTRATIVE FLOW
How it works
Three steps. Nothing to remember.
- 1
A call goes unanswered.
You're with guests, out on a tour, or closed for the night, and the call rings out.
- 2
A text goes out automatically.
About 10 seconds later, ConversionAssist texts the caller from your business with your message, so the conversation keeps going instead of ending at voicemail.
- 3
The conversation lands in your inbox.
Reply from the desktop or mobile app, or let the AI chatbot carry the conversation using your FAQs. Jump in anytime and it pauses.
Who it's for
Built for operators who can't always pick up.
Watersports companies
A busy counter doesn't mean a missed lead
When your team is fitting gear or checking people in, nobody has a free hand for the phone. Missed calls get a text back, and the conversation waits in one inbox.
Adventure companies
After-hours calls don't go cold
People plan trips in the evening, after you've closed. An after-hours caller still gets your after-hours text in about 10 seconds, so you can pick up a warm lead in the morning.
Why it matters
More missed calls turn into conversations.
Recover potentially missed bookings
A text back in about 10 seconds keeps the caller talking to you, not the next search result.
Works after hours
Nights, weekends and peak season, missed calls still get a text back.
Your message, your hours
Write your own text and set your business hours, so after-hours callers get a different message.
Everything in one inbox
Calls, texts, chat widget and social messages in one place, on desktop or mobile.
Pairs with the AI chatbot
The AI chatbot can answer common questions by text, and it pauses when your staff jump in.
Set up for you
Our team builds it during onboarding. Setup takes 10 days.
Plans
Included on both plans.
Missed Call Text-Back comes with Automation Essentials and Automation Pro.
Automation Essentials
Lead conversion automations
- AI Phone Agent
- AI Chatbot
- Missed Call Text-Back
- Hot Lead Follow-Up
- Phone IVR with SMS
- SMS Chat Widget
Automation Pro
Adds booking automations
- Everything in Essentials, including Missed Call Text-Back
- Booking platform integration
- Day-of booking reminders
- Review requests
- 3-year email nurture campaigns
Phone carrier registration fees apply.
FAQ
Missed call text-back questions
How do I stop losing bookings when I miss calls at my tour company?
Turn on missed call text-back. When a call goes unanswered, ConversionAssist texts the caller from your business in about 10 seconds, so the conversation keeps going instead of ending at voicemail.
You choose the wording and business hours, so after-hours callers get a different message. Replies land in your unified inbox, where your team can answer from the desktop or mobile app, or the AI chatbot can answer using your FAQs.
What software automatically texts customers back when I miss a call?
Missed call text-back software sends an automatic text to anyone whose call you couldn't answer. ConversionAssist includes it on every plan, Automation Essentials and Automation Pro, along with an AI phone agent, AI chatbot, SMS chat widget and unified inbox, all set up for you by our team.
Is missed call text-back worth it for a busy watersports rental company?
It's built for days when nobody can get to the phone. While your team is with guests or at the rental counter, missed calls still get a text back automatically, so callers can reach you by text.
Replies land in one inbox, where the AI chatbot can answer or your team can jump in. How much it helps depends on how many calls you miss.
Can missed call text-back work alongside an AI phone agent?
Yes. Both are included on every plan, starting with Automation Essentials. The AI phone agent answers calls using your FAQs, and missed call text-back sends a text when a call goes unanswered. Conversations from both land in the same unified inbox.
Do I need a new phone number or carrier registration to text back missed calls?
You can keep your existing business number. We port it into ConversionAssist during setup, and missed call text-back works on that number once the port is complete.
Business texting also requires phone carrier registration, which our team handles as part of setup and goes over with you on the onboarding call. Carrier registration fees apply and can change.
See Missed Call Text-Back in action.
Watch the on-demand demo to see how ConversionAssist texts back every missed caller. Want to talk it through? You can book a call with our team from the demo page.