Frequently Asked Questions

ConversionAssist plans come with the following available features:

-Unlimited Users

-Unlimited Contacts/Customers

-Booking/ResTech Integration (where applicable, see Integration partners below)

-Universal Inbox (Calls, Google My Business chat, SMS, Facebook Messenger, Instagram Direct, SMS Chat Widget, Email)

-Prompted SMS Chat Widget

-Unlimited Quick Reply Templates

-Pre-Booking Reminders

-Post-Booking Review Requests via SMS

-Upsell SMS Automation

-Auto Follow Up for Leads

-SMS-Enabled Phone IVR

-Mobile App

-Social Media Posting/Scheduling (Facebook, IG, Twitter, Google My Business, LinkedIn, TikTok)

-Email Campaigns & Templates Access

-Send Ringless Voice Messages

-Call Tracking & Recording

-Website/Landing Page Builder

-Website Form/Popup Creation

-Workflow/Automation Builder

-Access to our Zapier Integration

-AI Bot

-AI Phone Assistant (Coming Soon!)

Operators with lower customer volume may not have any additional usage costs since our monthly usage credit may be enough for their needs.

After the included monthly credit there are charges for additional SMS, phone numbers, phone minutes, emails, the usage cost can be seen on this chart: https://conversionassist.me/pricing-sheet.

On average users in the US may have an additional $15-$70/mo in usage costs depending on the number of bookings/customers you have, messaging and phone volume, the character count of SMS messages and whether it's on/off season, choosing to use additional AI features with separate usage costs, etc. This is just an estimate and individual usage varies.

ConversionAssist can integrate with most booking platforms that allow booking data to be passed via a Webhook URL or those with a Zapier integration.

Some of the booking platforms we can integrate with include:

-FareHarbor

-Peek

-WavRez

-Bokun

and any other platform that sends booking data via Zapier or a webhook URL

We integrate with SmartWaiver and Wherewolf, however we may be able to integrate with your waiver solution if they have a Zapier integration or provide a webhook with customer details.

You can reach out to our team at [email protected] to see if we'd be able to support your waiver provider.

Most users are up and running within 7 days from submitting the Intake Form information we need to setup their account.

When you sign up for ConversionAssist you'll be immediately taken to our Intake Form to provide the details we need to get your account setup. You will then be prompted to book an onboarding call with our team to go over your account and any other details we'll need to cover together.

Our goal is to have you up and running right after our onboarding call. There may be occasional delays integrating with your booking platform or getting phone numbers SMS registered that may not allow this to be possible.